Privacy Policy

Crello (we, our or us) takes your privacy seriously and considers the protection of your personal information. This Privacy Policy describes how we will gather, make use of and reveal personal data in scope of the Privacy Act 1988 (Cth) and the various Australian privacy regulations.

Information We Collect

We can gather personal data which you give to us at will when you:

• Get in touch with us through contact forms, e-mail, or telephone.
• Subscribe to our marketing communications or our newsletter.
• Ask to quote, audit the brand or consult.
• Visit our web and engage with our services.

The forms of personal information that we can get include:

• Name, e-mail, phone, company name.
• Company information (e.g., business, Internet, size)
• Billing or payment details in case of services purchase.
• IP addresses, device data, and analytics of websites.

How We Use Your Information

The following are purposes with which we use your personal information:

• To answer questions, requests and responses.
• In order to offer our services such as branding, marketing strategy and content development.
• To send marketing messages, newsletters and updates (only when you have subscribed to them)
• To enhance our services, web site and user experience.
• In order to meet our legal requirements and implement our Terms of Service.

Your personal information will not be sold or traded to any third parties.

Cookies and Tracking

Crello.au employs cookies and other such technologies to:

• Improve the performance of websites.
• Examine traffic and user behaviour of the website.
• Customise your experience and enhance content.

Cookies can be enabled or disabled in your browser preferences, however, not all functions of the site would work without them.

Sharing Your Information

We can disclose individual information to:

• Third parties that render assistance to us in the delivery of services (e.g. email services, web-hosting services, analytics software, etc.)
• Professional advisors lawyers, accountants or consultants.
• Authorities of law when it is necessary according to law or to safeguard our rights, property or safety.

We are also making sure that the third-party service providers adhere to the Australian privacy laws and will not misuse your information.

Data Storage and Security

Crello has rational physical, technical, and administrative procedures to ensure that your personal data is not misused, interfered with, lost, and obtained by unauthorised parties. The information can be stored in safe servers, which can either be based in Australia or in nations that have the same privacy control. Although we put all the reasonable precautions, no data transmission via the Internet is 100 percent safe.

Access and Correction

You have the right to:

• Get access to the personal information that we have about you.
• Ask to have the information updated, removed or corrected whenever there is some discrepancy in your information.

In order to exercise these rights, contact us using the following details.

Marketing Communications

In case you subscribe to our newsletter or marketing materials, you can leave it at any moment with the help of the link in the email or by calling us. We shall consider your taste and discontinue messages immediately.

Children's Privacy

Crello.au does not target children below the age of 16, and we do not willingly gather personal data of children. In the event that we realise that we have accidentally gathered personal information of a child, then we shall destroy it immediately.

External Links

We may have links to third party websites in our site. Crello has no control over the privacy procedures or the material of these outside websites. We advise you to read the privacy policies of other sites.

Amendments to This Privacy Policy

We can change this Privacy Policy periodically to make sure it is complete and reflective of our practices or the law. The top of this page shows the date on which the policy was most recently updated. You should visit this page now and then.

Contact Us

You may contact us to ask questions, complaints, or requests involving your personal information or this Privacy Policy, by mailing us at:

You can also complain to the Office of the Australian Information Commissioner (OAIC) in case you think that your privacy rights are violated.